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Service Design Materials

Template for suggestions

Template for submitting a suggestion for a Material of Service Design

Schön and Bennett argued that design is a “conversation with materials” [1], and we are wondering; what then are the materials of service design? If design is a conversation with materials, then what are the shapes that these conversations take and how and when are the materials formed (and by who)?

We are looking for contributions to this discussion in the form of shorter suggestions, pitches, of potential materials that can be added to our material library website.

Reference system usage 

References are added using the IEEE style:

Example in-text reference:

Design can be seen as a conversation with materials [1]…

In the reference list:

[1] D. Schön and J. Bennett, "Reflective conversation with materials," in Bringing design to software, New York, New York, ACM Press, 1996, pp. 171-184.

 

The submission should adhere to the following sections and structure. Within each section the text should be structured with a reader in mind.

 

Introduction (150 word limit) (this is the abstract that you also upload in one of the forms)

Start by briefly introducing the material in a straightforward manner. Perhaps you can make the distinction clear by also adding what your material is not. And finally, try to provide a clear, written example of the material.

Keywords: up to five keywords (also uploaded on the form)

Categorisation

First: Select one or more of the following categories

  1. Catalyst: meta materials used to instil a particular mindset within design projects, organisations or collaborations. Not part of the design outcomes, but rather catalyse or nurture the process.
  2. Traditional design: materials that are actively and/or directly formed into a more finished shape by a skilled designer (alone or together with others).
  3. Co-design: materials that the designer has to form together with others, and/or is used to facilitate co-design activities.

Description (250 word limit)

Upload an image, sketch or other representation of the material.

Here we want you to expand the idea of this material as a design material in design of and/or for service. Consider for instance these questions:

  • Does your material have a physical form or is it given physicality as part of the design process? Or is it abstract throughout the process?
  • Is your material a sub element, constituent or substance of some other material.

Reflections on the potentiality of the material (250 word limit)

Add them here if you have any.

Reference list